Downtown Biz Index

Curator's note

A collection curated by visitors

We started DowntownBizIndex to make finding a good local business simple and fair. Look up a café, a dentist or a plumber by city and neighbourhood, see how people rate them, and contact them directly. No ads, no sponsored spots, no paid plans.

Ranked by visitors, not sponsors.

How we rank

Star ratings on their own reward businesses with hardly any reviews: two 5-star ratings would beat hundreds of 4.7s. So each business starts as if it had 10 ratings of 3.5 stars, and its real reviews move it from there. The more people who rate a business, the more their rating counts.

4.66for 4.7 stars from 300 reviews

3.75for 5.0 stars from just 2 reviews

A business with no reviews yet stays at the 3.5-star starting point. Ties go to the one with more reviews. Money never comes into it.

We only open a room in a city once it holds at least 5 businesses, and a neighbourhood list once it has 3.

Review rules

Reviews only help if they're honest, so each one is checked against these before it goes on the wall.

  1. Been there yourselfWrite about places you've actually used, and about what happened to you.
  2. Stay on topicThe service, the price, the people. Leave out unrelated arguments.
  3. Be kind, even when it went wrongNo threats, insults, harassment or hate.
  4. Keep it privateNo phone numbers, home addresses or full names of staff or other customers.
  5. No reviewing yourselfOwners and staff can't review their own business, or a rival's.
  6. Nothing in returnNo reviews for discounts, gifts or money, and businesses mustn't offer them.

We take down reviews that break these rules, but not reviews that are simply unhappy, and nobody can pay us to remove one.

Contact

hello@downtownbizindex.com